95% of employees in 2020 stated they didn't understand their organisation’s strategy. Are you communicating clearly with your team about a shared goal which they understand will directly benefit them? What happens if you aren't? This week's blog explains more. #BusinessGoals

If a common trait of the top-performing 4% of companies is not that they’re the smartest, fastest or best in their fields, what's their secret? This week’s blog gets into the traits of 'gazelles', with coaching advice to help your agency thrive.

How does your agency compare and how can you help it measure up? This week’s blog has the tools you need to assess your business’ financial health and the steps you can take to improve it.

Tried time-boxing, but see the day's demands eat into your allocated space and your goals pushed into the next week, and then the next? We’ve a simple strategy to shake up your working practice and break the cycle: all in the hours immediately after you wake-up. #AgencyCoaching

Poor customer experience can lose you that hard won lead, but even well intended ad hoc interactions with your client base can feel like an after-thought - and one that fails to consolidate your relationship with them.

Do you want to accrue regular and recurring revenue via software-as-a-service to supplement your agency revenue? Our advice is: don’t.

Whilst it might seem the ultimate dream, the reality is nightmarish: we know of no agency who has made a success of selling software-as-a-service.

If you want to secure a profitable sale for your agency - and one worthy of the effort and hours and emotion you’ve invested in your business - planning its end at its beginning, is not as counter-intuitive as it first appears.

In almost all of our coaching sessions - that’s four a day, over 18 months with agencies around the globe - recruitment is the number one and recurring concern of company leads and directors.

What you'll learn from this report:

​Key market trends

C-suite & Executive level insights

A breakdown of salaries across all our specialisms: HR, Marketing, Digital and Agency

Data on key metrics such as average notice periods and gender pay gap

Download now!

We now have a disproportionate number of younger and different-thinking people in our businesses. Call them snowflakes, if you will, but they have been brought up in different times with different values and ethics. Different from their bosses. Read more from Robert Craven.

You’re small and you’re special. Or you should be.

If you’re running an agency of fewer than fifteen people, it should be focused on doing one specialism smarter, faster and more proficient than your fragmented competitors. Read more from Janusz Stabik.

How profit and more productive personnel are sitting right under your nose! Read this article from Janusz and get systematising your agency!

The pandemic has taught every business is that people are very much our greatest asset. We should be looking after the people who are already in our business, with a personal development plan in place, tying their work goals into achieving their personal goals, and mapping out a career path.

Remember, no speed = inertia = death.

So, what are you going to do about it? Read 15 Ways to Work Faster from Robert Craven.

While it is a good idea to follow what you’re passionate about, it doesn’t mean

abandoning an opportunity just because it is not something you like. There are also

times that your passion could mislead you, so you must know where to draw the line for guaranteed success.

Trying to find a salesperson who is the perfect fit for your agency, can be a little like finding a needle in a haystack.

But, don’t be put off, we still have a solution to your woes - just keep reading.

Wondering how to make your digital agency more profitable, but not sure where to start? Check out these four starter areas from Janusz Stabik.

This simple example perfectly demonstrates how building relationships and checking in with your contacts to spark friendly and non-business related conversation is a great way to make sales calls, without making sales calls.

I am afraid that being given the knowledge is not enough. You need to be given the tools, and the assistance and support. That is why consultancy and mastermind-type interventions, although exponentially more expensive than the cheaper options, should deliver significantly better results.

Look in your diary and you’ll see two things: a) meetings that have been booked by the owner and b) meetings booked by other people.

Before you know it, your diary is full of other people’s priorities. Leaving you no time to do your job other than outside of working hours.