The Digital Agency Market and Strategies for Success with John Readman of ASK BOSCO
In this GYDA Talks, Robert talks to John Readman of Modo 25 and Ask Bosco. John has over 25 years of experience in sales and digital marketing, scaling martech, SaaS and agency businesses.
Currently, he’s building ASK BOSCO® - Marketing Analytics AI and Modo25 - Digital Marketing Inhousing - a business he set up with Bonamy Grimes, the Founder of Skyscanner, to revolutionize the way brands and agencies work with their performance data and teams to increase sales and reduce ad spend.
Rob and John discuss the current state of the digital agency market and strategies for success in a challenging environment. Key points from their conversation include:
Market Conditions
2024 was a tough year for many agencies, with most considering it a success to remain flat
The market is currently challenging, with 9 out of 10 agency leaders at a recent dinner agreeing it's the worst time to run a digital agency
However, about 1 in 10 agencies are thriving, particularly those with specialised niches
Agency Landscape
There's an increase in the number of agencies and experienced freelancers in the market
The market is oversaturated with generalist agencies, but not with specialised ones
Many agencies try to be "all things to all people" instead of focusing on specific niches
Strategies for Success
Specialisation: Agencies should focus on specific niches or industries rather than being generalists
Client Selection: Regularly review client profitability and team satisfaction with clients
Pricing: Many agencies haven't increased prices despite inflation, but those who have often see little negative impact
Team Satisfaction: Conduct internal surveys to understand which clients the team enjoys working with
The Star Principle
Robert mentions Richard Koch's "Star Principle" for successful strategy:
Be in a growing market space
Have a tightly defined niche that is growing
Aim to be the number one player in that niche
The podcast emphasises the importance of specialisation, strategic pricing, and focusing on profitable, enjoyable client relationships to succeed in the current agency landscape.
