Saying No, to enable high performance - Andres from Holini

In this GYDA Talks, Janusz talks to Andres Ruul of Holini.

Janusz and Andres discuss:

  • Running an agency that has a waiting list of high-quality clients, due to:

  • Hiring only the best talent (1/100 of applicants)

  • Saying no to clients that we aren't confident that we can deliver 100% quality for

  • Saying no to services that we're uncomfortable with

  • Always acting with integrity and honesty

  • The result = a 10-person agency delivering the financials of a 50-person agency

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